Messages of Gratitude

 

Coco was a black, domestic shorthair female about to turn seven. When I first met her she was living in a house in Schaumburg, Illinois all alone. Her owner, an elderly woman, had passed away some time before (I’m uncertain of the exact length of time but it was at least a year). But this woman’s daughter, whom I’ll refer to as “C” – herself a pet parent with three cats – owned a home nearby so would stop at the house once or twice a week to replenish the cat’s food and water and empty the litter box.
Despite trying C had begun to despair of finding a new home for her deceased mother’s cat as the house now was being prepared to be rented out. C tried to take Coco in herself but things didn’t work out with her other cats. She posted notices at veterinarian’s offices, pet shops, online, etc…without luck. It was her mother’s wish that she not surrender Coco to a shelter. But options were running out.
Enter, me.
I’m a floor covering professional who was showing carpet samples to C (whom I had done work for previously) for an apartment she owned as well as for a room she needed redone in her mother’s old home. One day, after showing C samples at the apartment, I followed her as she drove to her mother’s house. Never expecting to see a cat come walking nonchalantly out of the house (let alone one I knew to be currently vacant) as soon as C opened the front door, I assumed it was her cat and that, for whatever reason, she’d brought it over to her mom’s house. So I made what I thought was a joke about the cat living in the house by itself.
First, I learned it was no joke. And then I learned the whole heartbreaking story. 
I had never had a cat before – even though I always found them fascinating – so it took a few days for me to consider C’s offer to take Coco in. As she could tell I was a little reluctant C was only half-serious in this Hail Mary attempt. But seeing how Coco seemed to take to me instantly – even if it did cross my mind she may just as likely be starved for attention – I decided ‘Why not!’.
And here, instead of saying ‘And the rest is history’ or giving a synopsis of the subsequent all-too-brief six years we had together, I’m hoping these final words give sufficient expression to my life with Coco.

SONNET FOR COCO

There’s a myth that says you were bad luck;/
a superstition dictating our paths never cross./
That your stare could kill is another people toss/
around a lot. Aloof? You were anything but;/
If not you who was that at my side all nuzzled?/
Your luminous eyes I looked on with awe/
never thinking once of that ridiculous law./
If my luck was bad I confess to being puzzled./

But even I’ll admit a particular one I’ve found/
to be less not more ambiguous: an old wives’/
tale of popular belief dealing in various lives./
If experience puts this on more solid ground/
days adjacent to your passing proved it true; /
fitful days it felt I’d lost at once all nine of you.

Special thanks go out to Dr. Jessica, My Compassionate Heart and to all the providers like them who spare our pets the cold metal tables and colder surroundings.

Jim

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On February 9th 2022, our beautiful, loving Springer Spaniel of almost 16 years, Maile (pronounced “Miley”) passed away peacefully at home on her favorite couch. Dr. Jessica helped with her passing and was very comforting to us while explaining the entire process in detail. My wife and I were so thankful that we didn’t have to drag Maile out into the winter’s cold for a car ride to the veterinarian’s office that she so dreaded.
In the spring of 2006, after my recent retirement from the Navy, we decided to bring a companion into our home for our current Springer Spaniel, 4-year-old Hanna. We drove way downstate to Palestine, IL and picked up 8-week-old Maile, whom we named after a small town on the Leeward Coast of Oahu, near where I had been stationed when I as in the Navy. The drive back home to the Northwestern Suburbs from Palestine was long, and there was some puppy-whining while Maile longed for her mom and siblings, but mostly she slept like a baby in my wife’s lap.
Once settled in at home, it didn’t take long for Maile to master potty training. In just three weeks’ time, with the help of our other dog, Maile pretty much had it down pat. Soon, we realized that Maile had a much more docile and gentle nature than our current Springer Spaniel, lacking the hyperactive, high-energy level that is generally associated with the breed. She was calm, well-adjusted, outgoing and loved to play, but never exhibited anxiety, quirky behavior or aggression.
While she never broke any land speed records, Maile was indeed an avid swimmer. With strong legs and big soft paws, she would paddle her way past the more terrestrially athletic Hanna, winning swim races to the soft frisbee disks that I would toss into local ponds. She loved snow too, often running head-first into tall drifts and rolling in the fluffy white stuff until her fur was covered with snow. During the hot days of summer, she would find the perfectly cool shady spot on our lawn in which to lay and watch me while I drank beer and grilled on the deck.
She was my constant companion while jogging and hiking on forest preserve trails, and would occasionally chase squirrels and rabbits into the brush, then run as hard as she could to catch back up with me. One of her more unique skills was an innate ability to trot along beside my bicycle, off leash for a mile or more before we had to stop for a water break.
At home, Maile loved to lounge on the couch while we watched TV, and on cold evenings when we had built a fire in the wood stove, she would fixate on the glass, her head following the movement of the dancing flames inside the stove until she sprawled out on the floor to doze in the radiant warmth. When bedtime arrived, she would follow us to our bed, and nose her way under the covers so as to snuggle up next to my wife for the night.
We lost Maile’s companion, Hanna to old age in 2018, but had recently brought another Springer Spaniel puppy (Alice) into our home in 2017. Despite still being a healthy senior adult dog, Maile just couldn’t keep up with our new puppy’s energy level and adopted a rather aloof posture toward her. They played together occasionally, but it always took some urging, oftentimes bordering on pure insistence by the younger and more energetic puppy.
Just before the COVID Pandemic hit, we took Maile to the vet for a tooth extraction and cleaning. Being an older dog, they performed a blood sample to ensure she could tolerate the procedure. While she was deemed to be healthy, the doctor expressed concern about some slightly elevated kidney function markers and recommended that we start Maile on a diet of special kidney food. We immediately did so, but to our dismay, Maile would not touch the soft kidney food. We tried a couple of different brands with the same result…..she wouldn’t eat it. Being almost 14 at the time, my wife and I decided that it was more important that she eat regularly, so we put her back on her former senior kibble ration. She immediately began eating well again for about a year, during which time she seemed healthy and remained about as active as an older dog could be. Soon thereafter, we started noticing that she would occasionally turn her nose up at the kibble, and tried just about every food combination we could think of to encourage her to eat. It was touch and go with her appetite, but she didn’t seem to be suffering any visibly ill effects arising from her pickiness.
It was during the latter months of 2021 when we noticed that she was slowing down considerably on our walks, often not wanting to walk at all. She loved laying on the couch during this time, tracking my wife and I with her soft brown eyes as we moved around the house. Her appetite was waning, but we fed her boiled chicken breast and some of that new-fangled pet food in the sausage-like roll which she seemed to enjoy significantly more than the kibble.
Maile stopped eating all together on January 31st 2022 and after a visit to the Emergency Companion Animal Hospital, we were told that her kidneys had failed. She still tried hard take short walks but was quite reluctant to leave the comfort of our couch. The trust, adoration and love that shown in her eyes melted our hearts, and we couldn’t bear to see her suffer any longer. Maile passed away on 09 February 2022, a date shared by the birth of both my father in 1926 and my youngest son in 1992.
As I conclude this tribute, it has been 2 days since Maile’s passing, and I have had time to reflect on all the joy and love that she brought into our lives. Knowing that she lived a long, active and healthy life until the end offers some solace, but when I look over at the couch on which she loved to lay, my heart yearns for those loving, trusting, gentle brown eyes looking back at me.
Maile, you were a wonderful companion, and we will forever love and miss you!

Mark 

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Pepper March 1, 2006-jan 5, 2023…back with mom and dad.. you gave us 2 years of love. Forever in our hearts.

 

Jim & Mark

 

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The love and compassionate care you [Dr. Jessica] showed me and my family today was so breath taking..You truly are an angel. You made this a lot easier on us..And we so appreciate what you do for families..thank you so much for you love💜

Tammy

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As a family we had to make one of the hardest decisions of our lives. It was time to say goodbye to our dearest family member. Scooter was 16 1/2 years old and battling bladder cancer like a champion for 22 months. As much as we loved him, it was time to do the right thing. We called Compassionate Heart’s and Dr. Jessica Kriner came to our home and made this process more bearable than we ever thought possible. She let me hold my sweet boy and our family surrounded him as he took his last breath’s. We were blessed to be able to do this in the privacy of our own home where Scooter loved to be. Dr. Jessica is an amazing Veterinarian. Do not hesitate to call this company and ask for her.

Kathy

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Dr. Jessica Kriner recently helped our sweet pup, Lillie, transition. We are so appreciative of this service and so grateful to her for guiding us. I’d like to submit a tribute to Lillie, a dog who brought pure joy to our lives and is missed greatly.

Words that usually flow easily are keeping their distance now while images and emotions rush my mind and flood my heart every day since you’ve been gone. Sadness has settled in for all of us but our deep love for you, Lillie, and our strong desire to honor your life will move us forward. You’ve guided our lives since the day you came to us, choosing us while letting us think we chose you. Full of fears … thunder, fireworks, really any loud noise, the smell of rain, automated doors, doors not fully open for you to enter, and even unfamiliar or uneven surfaces would intimidate you. Yet full of spirit and strength … running fast and hard, circling and circling until you were called to “Come”. Taking walks, the longer the better, purposely slowing down to “smell the roses” when we were within a block of home. Prompting our younger pup to play when he was being lazy – nothing like a tug on a back leg to get a pup up and playing, and sometimes even outplaying him. You were full of energy, and playfulness right up until the last few days of your life. When we adopted Cooper as a tiny pup who needed lots of nurturing and guidance you took on the role of “mama” caring for him and teaching him. In honesty, you had already been playing that role with the kids, with all of us. You ruled the house and you ruled it like the fair queen that you were, with strength and grace…and especially love for her people and her pup. We miss you, Lillie. We’ll miss you forever. Thank you for choosing us.

Nancy

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One of the hardest things that we ever have to do as pet lovers is to let go of one of our beloved babies before they suffer. Sondra Elson, DVM, helped make the process a bearable one. It was a tremendous comfort to me to be able to hold my 17 year old dog, Hollie, in my arms and be surrounded by family as she transitioned from her earthly life.
Dr Elson was indeed compassionate and understanding and aided me in my time of extreme sadness and grief. Even with the sadness, it was a beautiful way to say goodbye to my precious and best friend.

Patricia

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Alicia,
I can not sing your praises enough with regards to the compassion you showed for Kali and the empathy for Peggy and myself. The soft and gentle nature of your being made our transition so much easier and I am forever grateful.
With much gratitude,

Dawn

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Dr. Alicia made a very horrible day as calm and bearable as it ever could have been. Our cat, Tiggy, had kidney failure and it was time to let him go. Dr Alicia explained everything that was going to happen and treated Tiggy as if he was the most important thing to her as well as to us. He would stress having to be put in a carrier and take the car rides to the vet over the years. We didn’t want to put him through that, so it was wonderful that she was able to come to his home and make the process as calm and painless as possible while my Mother held him. We are so happy with the entire process. Dr. Alicia also returned Tiggy’s ashes to us today in a lovely wooden box along with his paw print in clay and a lock of his beautiful long hair. We are so grateful for her help in this difficult time.

Pam

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Dr. Alicia,

First & foremost, I truly cannot thank you enough for how gentle you made Shadow’s passing. It was absolutely the calmest, most gentle, compassionate experience that I ever could have hoped for. Your love for animals shines and I will always feel confident in my decision to say goodbye to Shadow the way I did; I feel like you helped me give him the final, most important gift. Thank you from the bottom of my heart.

Taylor

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My family was rescued by Bobo and her sister, Shelby when they were puppies. They were from a litter of 12 and the sign on the cage said ‘Puppies not ready for adoption.’ We had been going to the shelter for a while and finally decided on a dog and went to fill out the paperwork. When we told the woman at the counter what dog we wanted, she mentioned the puppies. I said the sign read that the puppies were not for adoption. She said we could adopt if we were willing to take two of them. We went back to the puppy cage and, well, we ended up with two of the best dogs we have ever had.
Bobo got her name because she would try to jump with her tiny legs and too large feet. It was so clownish we had to give her a clown name.
She slept in our bed, which I’m sure she thought she was doing us a favor by letting us sleep there. She loved to eat, and run and wrestle with her sister. She grew to be around 80 pounds, but still considered herself a lap dog. Whatever was laying on the floor became her bed, whether it was a towel or a throw rug, or even a plastic bag. When she tore her ACL, she came home from the vet with a pink bandage on her leg and a green E-collar, aka, cone of shame. Her dad called her a Bobo Flower.
Boboclown, you were a huge part of our lives for over 12 years. You filled our house and hearts with so much joy. We will all miss you deeply. May you finally catch all those squirrels you chased after over the Rainbow Bridge.

Love, Mom and Dad

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Dear Dr. Jessica,

I just wanted to say how impressed I and my family were at the care
you offered me and my mother in euthanizing Artemis today.

Beyond the ability to say goodbye to my dog in her home (which was
awesome), you were exceptionally professional, compassionate, and
empathetic. You are great. I know I will be recommending you to
friends if they need it.

Ana

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Dr. Sondra,
Kevin and I want to thank you for your compassion and professionalism when it was time to say good bye

to our beloved T. The thought of having to take T out

of our home when she was so uncomfortable was not an option for us. You arrived on time, were honest about what we should expect and allowed us to feel like she was the most important part of the process. Even allowing our little Daisy to be present and close allowed her to let go as well. Thank you for this gift as we helped her pass on. It was so peaceful.

Kevin, Keri and Daisy.

 

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Hi Dr. Jessica,

I should start by saying our 143lb. mastiff mix Diesel was never a fan of any vet or any facility, period. He was known to bring staff members back to us on leash in the lobby when he wasn’t keen on where they wanted to take him. We adopted him out of a high kill shelter after he was returned twice, we were his last chance and as it turned out the only one he needed. Through two ACL surgeries that left him with pins and screws, to 39 months of accompanying me for full-time care taking of my mother with stage 4 cancer, including her hospice care and passing in her own home, he was there for it all. We could never imagine stressing him in his final hours with another vet visit as he finally and very suddenly succumbed to sarcoma. Dr. Jessica was an answer to our prayers. Dr. Jessica helped us through our boy Diesel’s transition with the utmost Love and Compassion. We simply could not have asked for better end of life care for him in his home. She handled his anxiety and uncontrollable pain within minutes, and on the same day we called! You will always have a special place in our hearts. Thank you so much for being there when we needed you most, you’re an angel!  Many blessings to you and yours!

Thanks again!

Healthy Regards,
Jocelyn

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Thank you Alicia for your compassion with Mayson, Brian & I. I miss him terribly already but I could not have done this with out you. I’ve devoted the last 28 years of nursing people the goal of compassion & difficult conversations to help them make the best decision for themselves no matter what the situation and to be at peace or strong enough to endure the unknown. It was important to me to ensure I cared for the whole person. That’s what you did for all three of us today. I can’t thank you enough.

Sincerely,

Brenda

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Dr. Harris,

We are so very thankful for your support and comfort during this most difficult time. You made the unbearable, bearable. We miss Pearl tremendously but will hold wonderful memories in our heats forever!

Sincerely,

Debbie and Larry

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Hi –

I just want to let you know how wonderful Dr Jessica was with our family and pet yesterday. She was the most compassionate soul and it was the most beautiful way in which I could have let my pet go. Below is my FB dedication. Feel free to share because she is a true Gem.

 

Michelle

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Well I can’t thank Dr Jessica enough for helping me with getting my sweetie Christerinos to the rainbow bridge. I adopted my big goof from AHF while going to Petsmart for a neighbors dog birthday present. Who knew I would end up adopting this 8 yr old wonderful dog nobody wanted. To big, to old, to clumsy. They forget to special, to loving, unbelievably sweet, and not a mean bone in her body. I didn’t have my readers (they helped with paperwork) left my wallet in my truck and had $75.00 cash only, exactly what it took to bring my girl home and was surprised I had it, I always use my debit card. I couldn’t ask for a better companion to come home to, walk every day, visit all the small children as I back up to a grade school. They all knew this amazing dog and loved running up to pet, kiss, and love on this 100 lb pup. Even kids afraid of dogs got the courage to break the ice and trust our 4 legged friends. Unfortunately I was in the hospital seriously ill and my little sister had to make the arrangements. I knew it was coming, but couldn’t get done before I went in. I was hurt and upset I wasn’t there for Christers as she had always been for me. But after talking with my sister and putting her down at home, especially since she was going blind, and the comfort and support Dr Jessica offered during this trying time put my conscience and heart at ease. I can’t thank you enough for you taking such great care for someone so important in my life when I couldn’t be there.

Thank You and God Bless!!

Thank you,

John 

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Last week, I had to say goodbye to Liska. She had been in our family for 12+ years. This little schnauzer had so much personality. As she got older, her health went down some. Last year, I lost my wife, and my kid moved out of state for college. It was just Liska and I. I had a dog nanny who stayed with her when I was on the road, because I didn’t want to stress her out with a kennel, or someone else’s home. When the time came, I was reluctant to take Liska to her vet, because of the stress of the car ride. So, I called Compassionate Hearts.

Dr. Alicia came out the next day, and spent nearly two hours with us. The business side (payment) was taken care efficiently and discreetly. The rest of the time was spending Liska’s final moments in peace. I absolutely know that she was at peace and had a stress free transition.

Care was also taken regarding what Liska could be cremated with. I know that she would want her favorite toy, a dead soccer ball. Dr. Alicia made sure that happened.

Thank you so much, Dr. Alicia. You brightened a sad day, and turned it into a beautiful day.

Dave

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Dear Dr. Kriner,

I’m writing today (11-14-2017) to thank you for the card you sent me and for coming all the way to my house to help Scooter on her last journey. For her to be at home at the end, I think I made her happy. Thanks again for your help.

Sincerely,
Robert

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Dr. Jessica,

Thank you for helping Winchester get to the Rainbow Bridge. You are a very special person. Your compassion for our fur baby helped us to help him.

We are forever grateful,
Ralph and family

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Dr. Kriner,

We so appreciate your caring for our Lady Bug these past few years, up to the end. You really helped us ease into her passing with your kindness and compassion – you are our angel.

Thank you for bing there when we needed help in Lady Bug’s final moments.

Love,
Jack & Joanne

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I wanted to thank you [Dr. Jessica] for your assistance in putting our dog Nutmeg down. She felt no pain and had no fear due to your professionalism and skill. I will recommend you to anyone I know who is facing the same type of difficult decision.

Andy

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Dr. Elson was prompt, compassionate and very, very kind. She explained everything clearly and thoroughly. I appreciate her calmness, professionalism and dignity in the face of a difficult decision. Having Compassionate Heart come to our home to help my sick, elderly dog pass comfortably and in a safe setting was an immeasurable comfort to me.

Crosthwaite

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I don’t have enough superlative words to describe our experience with Dr. Sondra Elson last Thursday morning as she helped our 91/2 year old male Bouvier Des Flanders named Bentley across the bridge. I found Compassionate Heart online and from the first call to lovingly placing his remains in her car Dr.Elson was the best. Our other euthanasias have been beautifully handled but having this one with Sondra at home was above and beyond any of the others. If you have a question she will answer it for you and she prepares you for any eventuality occurring in the process. We could not be more pleased or more grateful. And at the end she so gently wrapped our boy in a snuggly towel tucking him in so lovingly before we carefully placed him in her vehicle. We are dog owners and end of life processes come with that choice to have them. I can only hope that the next time we are as blessed as we were to have Dr. Sondra Elson and Compassionate Heart in that phase of the journey. Thank you to her and them!

Jack

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I want to thank Sondra Elson DVM for coming to our home last minute
and thoroughly educating us on our tough decision to put our dog
down and am so glad we went with her. She was so compassionate and was so respectful to Jefe and our families’ wishes to help him go in peace. I would recommend her services to any one put in that tough position of euthanizing a family pet. I wish she did more than this service. I would take my other fur babies to her. We are so lucky for people like Sondra that have such a big heart to help in these
tough life steps.

Thank you again,

Shawna

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I’m in the process of making end-of-life plans for my cat with heart disease. My cat, Theo, doesn’t need euthanasia today, but the time is coming soon and I want to do everything I can to plan for a peaceful, painless transition for him.  Dr. Harris has been very generous with her time and answered all of my detailed questions. I feel an enormous sense of relief knowing that all of the details for the end of Theo’s life are planned for. Now that Dr Harris knows me and knows my cat, I feel Theo and I we can focus on enjoying the time we have left together.

Amy

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I am writing to say thank you for the kindness that Sondra showed us and our pet in this very difficult time. We had our pup for over 11 years and it was one of the hardest decisions I’ve ever had to make to let go. My husband and I both had never had to make a decision like this prior but Sondra made the process as easy as a situation like this could ever be. She treated us and our Diesel with the utmost care and respect from the beginning of the process to the end. Diesel felt instantly comfortable with her and that meant so much to us. Thank you again for making a heart breaking situation a little bit less stressful.

Sincerely,

Jessie

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Hello,
My name is Natalie Madsen, I recently was helped by Sondra Elson to put my sweet baby Nelly to sleep. Though it was the hardest decision I have ever had to make. I felt really comforted after I met Sondra.

I have had my Nelly since I was 10 years old. Let me tell you, with her as a companion it was the best 11 years of my life. She literally would go everywhere with me, hardly anybody even knows me without knowing my dog as well.

My Nelly had developed a tumor on her tummy that seemed to grow like wildfire everyday. A hole developed in the tumor that looked infected. I took her in to a vet office to see what I could do, and my options were to keep her on antibiotics to keep the hole closed, do surgery with low chances of her surviving the operation, or put her to sleep. None of the options seemed ideal with her being my childhood dog and all. But the numerous attempts at antibiotics didn’t seem to help it, and I did not want to put her through a painful surgery.

I wasn’t really sure how to go about putting my Nelly to sleep. She had a lot of anxiety when she would go into a vet office, no matter how sweet and amazing they were to her she would throw a bit of a fit. So the thought of taking her into a facility where I know both her and I would not feel comfortable especially in the situation we were going to be in without any of our family around due to us all living in different states, made be feel extremely uneasy about the situation.

It was brought to my attention by a family member that there are at home services for euthanasia. So I looked into it a little more and found Compassionate heart. I called the number, and spoke to Sondra. I felt bad because I was really emotional on the phone, but she was super patient and caring with me. When she came over my Nelly immediately waged her tail and greeted Sondra as if she knew she was the angel about to set her free. Sondra went into detail about the steps of euthanasia, and answered all of my questions. She told me a little bit about her background and I found out we had a bit of the same experience. I was able to have my little Nelly lay in the comfort of my arms on my chest through the entire process. Surprisingly I didn’t feel scared or uneasy like I thought I was going to feel, and it was because Sondra calmly explained to me what was going to happen with each step. So there were no surprises.

I never thought I would be able to get myself to say goodbye to my best friend Nelly. But I know the decision I made was the best one for her to pass in the comfort of her own home with no distress. I could not be more grateful for Sondra, and the experience I had with Compassionate Heart. You guys are truly amazing.

I am sorry I wrote such a long Novel I just really wanted to let you guys know how amazing your services really are.

Thank you,
Natalie

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Hi—

As much as I tried to “wish away” the fact Bear was dying, I couldn’t. My husband and I made the painful decision that it was time. Bear was a big friendly cat. We called him “Cat of Peace” because he loved everyone, never met a lap he didn’t want to sit in and purred so loud you could hear him across the room. We felt his peaceful and loving life deserved a peaceful and loving death. We called Compassionate Heart and talked with Dr. Sondra Elson. I felt like I was calling a human Hospice service and received the highest quality Hospice care. Dr. Elson allowed Bear to come to her. There was no rush. Everything took place at our pace. While I held Bear and talked with him about all the good times we had together, Dr. Elson gave him a tranquilizer. He felt nothing but the warmth of my body and my stroking his fur. Afterwards, I became her patient. Dr. Elson was as kind and as gentle with me as she had been with Bear. No one wants to see the life of their pet end, but I am so happy it happened at home. I am grateful for the services of Dr. Elson and would highly recommend her and Compassionate Heart to any one facing this decision.
Donna & Bernie

Lemon Grove, CA

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“When it came time for my beautiful German Shepherd Dog, Honey, to transition, I considered what I should do. My previous experiences at times like these, at various vet offices, was traumatic, impersonal, and sometimes my pets were even treated rough! I couldn’t imagine going through that again, especially with my darling doggie, Honey, who I love so much and had been my best friend for 12 years. I researched online and found Compassionate Heart. I called Dr. Sondra Elson so upset, and she was very caring, calming and professional. Dr. Elson explained everything over the phone, and was also extremely flexible with appointment times. When she arrived, I was very upset, and Dr. Elson’s caring manner helped me be more calm. Dr. Elson was very loving and gentle with Honey, and there was no struggle or panic. To be able let my Honey’s last moments be calm and peaceful meant everything. Honey transitioned without pain or panic. Her last moments were filled with gentle hands and caring, loving voices.
Dr. Elson called me the next day to see how I was doing, and 2 weeks later, actually came by to HAND deliver Honey’s ashes and paw-print to me, and was kind enough to spend time reminiscing with me about Honey.
As people have mentioned, it is more expensive, but NOT that much more. And it is totally worth it to not have to drag your pet to the vet, who mostly just treats it as another money-making appointment, and puts you and your pet through all the trauma that goes with that.
Dr. Elson DOES have a VERY Compassionate Heart, and 100% lives up to the name. I also couldn’t give her a higher recommendation. I was and am very grateful I had the choice to give my loving pet a peaceful and caring departure with Compassionate Heart.

Thank you so much, Dr. Elson,
Caroline

Jamul, CA

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Dear Dr’s Lucy and Alicia,

I would like to express our gratitude for your service and more importantly, your compassion, during this difficult time in our lives. Chicago was a much-loved member of our family and although we will miss her, we take comfort knowing that her passing was made all the more comfortable by being at home, surrounded by her family. Thank you…

With sincere appreciation,

Jeff, Pamela, Mandy and Alyson – and Guinness

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Dr. Lucy helped us on Saturday with a very difficult decision (putting our dog down).  She was amazing.  Her compassion and genuine sympathy was very comforting.  Dr. Lucy explained every step and what to expect.  She did not rush us or the process. I cannot say enough about how great she was.  We are so grateful that you offer such a service.  Dr. Lucy responded to our request the same day – and for that we were so appreciative.  Our dog (Bea) was done and we could not bare to see her struggle any longer (she had lymphoma). Again, thank you, Dr. Lucy and Compassionate Heart for offering the in-home service, it was so much better for everyone, and Bea did not have to experience the fear of going to the vet — one last time.  She was able to go peacefully in the comfort of her own home.  

Thanks!

Sharon

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Hi Dr. Elson,

We just wanted to  thank you again for giving us the opportunity to
release Minnie in the most comfortable way for her. Minnie had a very
blessed life and being able to transition peacefully, at home in her
“comfort zone”, was certainly one of those many blessings. We too were
blessed to be able to let our beloved girl go in this way. It
certainly eases the pain of her loss.

As I mentioned in our phone conversation on Sunday, I am including
some pictures of Minnie enjoying life in her youth and her old age.
These pictures really help remind me of the full and rich life that
Minnie enjoyed. I hope you enjoy them.

Thank You so very much for your kind service. It meant the world to
us.

Sam, Christine, Dave and Minnie

El Cajon, CA

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Dear Dr. Elson,
I wanted to send you a personal note thanking you for your very kind phone call and condolence note with regard to my precious Bootsie. The Bereavement Information was most reassuring to me as the guilt set in immediately. Always questioning the timing.

It meant so very much to me that you called the next day inquiring about how I was doing. My husband and I were just devastated to lose him!! As you know, I agonized over and over about whether he was ready to go. It seemed like he was doing so well and then things would turn worse. As I mentioned to you, it was because of him that I discovered I had mets from breast cancer. I always called him “my angel” and loved him beyond words. When he would crawl up in my lap and put his head on my chest and paw on my arm, I felt I had experienced the most incredible love! He was always the “lover”. Always grooming the other cats and wrestling with his older brother, Toby. The Bootsie stories are many and are always filled with tenderness.

Your thoughtfulness and generosity with your time were so cherished by my husband and me. Also, I so appreciated your suggestion of another medication for his nausea. I do wish I had given it a longer time to work.

Please know that we appreciate the kindness you have shown to us and our prayers are with you!!

Warmly,
Lori and Robert and Bootsie

San Diego, CA

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Dear Dr. Elson,

We were so glad to find someone to assist our 20-year old cat Tux pass on after he suffered a stroke. We have had unpleasant experiences in vet offices before and wanted to avoid that this time. And this time, with Tux, it was all that we could have hoped for. He was able to pass away on the couch with us right there with him. And the service provided by Dr. Elson was nothing less than phenomenal! It was a comfortable experience and Dr. Elson delivered his ashes to us personally. The entire process was as pleasant and comfortable as anyone could ever hope for. Thank you Dr. Elson for your compassionate care for our beloved Tux.

Tammy and Jeff

Imperial Beach, CA

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Hi Dr. Elson,

Thanks for a peaceful and beautiful passing for our lovely dog Bailey. It certainly was the best experience we’ve ever had before, or even hoped for. You did an excellent job. To see Bailey lovingly cradled in my daughters arms in our front yard as she left us seemed so organic and right, rather than the sterile anxiety producing vet’s office she would have otherwise experienced. We appreciate your help and accommodations made for late evening. You have my highest professional respect and personal appreciation. Thanks again for coming to our aid.

Patricia 

Vista, CA

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Hi Dr. Elson,

I just wanted to thank you again for all that you did to help me with Belmont’s trip to the other side. The attachment is the flier I have posted at police headquarters, and I sent a similar one out over Facebook (which is only my second ever post there!), as did another k-9 loving friend of mine. I will be grateful forever for all of your help.

Stay safe,

Maggie

Lakeside, CA

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Compassionate Heart,

I am writing on behalf of Dr. Sondra Elson…I contacted two at home euthanasia services. It was important to us to send our dog off as a family at home. Because my three children are all adults now with full time jobs and living on their own, finding a vet that could come to us in the evening was crucial. The first service I called said they would work with our schedule but then tried to get us to move up our time to work for their schedule. The receptionist told me the vet would be only able to stay 40 minutes because they needed to be in another part of the city. I decided that was not my vision on how this experience should go so I looked for another service. 

Dr. Sondra answered my call directly. Her voice was warm and comforting but professional. I asked if 7pm was too late for her to come. Her response was “of course I can come at that time”. Her response was so comforting to me. I felt immediately like this was going to be just fine. She asked questions about our situation, asking about each person that would be present and what the relationship was to our dog. She explained in detail what the process would be and gave plenty of time for questions. I was concerned about our other dog and although we knew we wanted to have her with us when the time came, we wanted to know Dr. Sondra’s opinion if she thought it would be okay. She expressed positive feedback while explaining her primary concern was for her “patient dog”. She explained she wanted this to peaceful and sometimes other pets can become agitated or possessive and if that happened she would ask for our other pet to leave the room but encouraged us to have her return afterwards. Dr. Sondra checked in with our own vet before coming over so was aware of our dog’s condition before arriving.
Our family decided to each light a candle and speak to our dog and family. Dr Sondra arrived on time which happened to be in the midst of our vigil. She came in quietly and was so sweet to wait for us to finish. When we finished she was very gentle and explained to everyone the process. She was gentle and kind and very sensitive to our family. She told us afterwards how she appreciated being there for our vigil. That it made her feel connected to our beloved doggie. She made a paw print for us and we hugged her before she left. It was a beautiful experience for all of my family and our other dog who stayed through out the process. She climbed into bed with her sister dog afterwards and snuggled her for a long time. It was perfect. Before she left Dr Sondra left a few pamphlets about grief and one in particular about how loss can effect the remaining pets in the family. I think the information was useful to my kids. Dr. Sondra was at our home for about one hour. Dr. Sondra called the next day to check in with us and to ask how our remaining dog was doing as well as all of us. She again expressed how special our candle lite vigil had been. We never felt rushed. We felt Dr. Sondra was compassionate while not being patronizing. She was there to provide her service but she did so gently with out imposing a clinical sense to it at all. Of course the fact that she has her own boston terrier endeared her to us even more. Compassionate heart program is really a wonderful service. We all felt we received personalized and expert care. I had dreaded the idea of taking our dog to a vets office . We were able to send our sweet beloved dog off in our way, surrounded by her family, in her own bed at home. Thank you Dr. Sondra, you truly were a gift to our family.

Vicki

San Diego, CA

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Hi Dr. Elson,

Thank you so much for calling and checking on us…I feel much better that Dino is not suffering anymore even though it is so hard to let them go…
I was so impressed with the way you handled this whole thing..you are the perfect person for this job..don’t know how you can do it….I admire you for that…
Camy and Bella are doing fine…maybe a little sad..but I am giving them lots of attention…

Thank you for all your great support and help..

Gitte

Escondido, CA

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Dear Dr. Elson,

On behalf of my husband, son, and myself, we thank you for your compassion and kindness during a most difficult time in our lives. I knew what to expect from experience, albeit a bad experience as I explained to you. I felt totally at ease with you the moment I heard your voice on the telephone. My husband and son had never experienced euthanasia of a pet and didn’t know what to expect. Although they were very upset, they felt at ease and very comfortable because of how you carefully explained every step of the process. Our beloved Heidi appeared to be at ease and comfortable as well which was a blessing and makes us feel good knowing we made this easier for her.

We are thankful there are doctors like yourself available to handle these difficult life processes with such grace and extreme care.

Thank you again from all of us.

Sincerely,

Debbie

Carlsbad, CA

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Dr. Lucy and Dr. Alicia,

YOU ARE ANGELS!

My Best Friend of 15 years, and myself, needed you….and you were there!

Dr. Alicia,

Thank you for your calm manner and patience, your help to guide me, and being available each time I called. Your kindness went a long way!

Dr. Lucy,

You brought with you an aura of peace so welcoming. Sam was very relaxed in your presence. Your gentle touch, your peaceful demeanor, and your “no-rush” attitude was a blessing to us!

You both had a short, but profound presence in my life. I am truly grateful to have been the receiver of your gifts of compassion. You gave Sam a peaceful, dignified end. I will always remember you both!

Jacquelyn & Sam

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Lucy,

Thank you for your kind and thoughtful words in regards to the passing of our cat, Bow. Truly, you helped make a difficult decision a little easier to bear, and we will always be thankful that you were there. Thank you,

Susan & Greg 

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Dear Lucy and Alicia,

Thank you for your kind and “Compassionate Hearts” and helping us through the terribly sad experience of letting our beloved Amos go. You do your job in such a loving way – I cannot ever begin to tell you the comfort that brought us. We knew our loved one was in good hands, and we feel so fortunate to have had you to help us. Thank you. With Love & Sincerely,

Betty & Mary

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Dear Lucy,

I so admire the work that you do. You are doing such a kind service to help others during such a difficult time. You have a sweet kind spirit and will be blessed as you bless those of us that need you. Thanks again,

Ellie & Family

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Dear Dr. Harris,

A note of sincere thanks for your kindness. Choosing who would be the one to sit at my side as I said goodbye to my dearest friend was a painfully difficult decision…until I spoke with you.
Words cannot express how grateful I am to have found you. The anguish of trusting my beloved dog in the arms of a stranger melted away when you walked through our door.
Your poise and calming manner during a heart wrenching situation proved to be a blessing.
I watched your hands as you pet Elvis, and I know she too, was grateful for your presence. My angst turned to calm, and rather than surrendering to fear and sorrow
during our final time together, I was steady and present. The way we she
would have wanted me to be. I did not want her last vision of me to be anything other than what it was. Because of you, we were allowed our time, and our privacy. I can speak for us both in saying we felt safe, and genuinely cared for.

I will never forget the service you provided us Dr. Harris. Your skill, compassion, and generous heart made my dogs transition from “here” to “there” a beautiful one. I will be forever thankful to you for the remainder of my lifetime, that the memory of
saying goodbye to Elvis, while bittersweet, will be a cherished one.

Patti

Chicago, IL

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We’d like to again thank Dr. Hanus for her assistance with the passing of our beloved dog of 14 years, Maxie, today. It was comforting to have it done by such a compassionate, kind, and knowledgeable doctor. Thank you for being the light during such a dark time, we will be forever grateful.

Karla

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Dear Dr. Alicia and Dr. Lucy,

On 11/9/13, I found it necessary to assist our beloved Bella to a peaceful eternity. Being she was a hundred pounds and unable to walk, I searched for at-home services. From the moment I called, Dr. Alicia showed care and compassion for my situation – she felt my pain. I expressed I’d like someone to come soon and take Bella quickly as she was suffering. She sent Dr. Lucy who was the most perfect angel to walk in the door that day. Dr. Lucy was so gentle and intuitive, assessing Bella and the family’s needs, then tending to Bella. Bella was very sick and welcomed relief. While I had to say goodbye to my 13-year-old girl who we loved so much, I was at peace with the process. We were treated so respectfully throughout, our pain was shared, and everything was done with such care and reverence. Dr. Lucy hugged me before leaving, expressing her condolences.
The next day, Dr. Alicia called to check on us and assure me I had made the right decision for Bella. A few days later, we received a wonderful note in the mail from Dr. Lucy expressing her condolences. I can’t rave enough about the services provided by these visiting angel veterinarians. At a very difficult time, having made a very difficult decision to let go of our beloved pet, they made it so much easier to be at peace with, and much less stressful for our Bella. May God bless you, and may you continue your important work. “Compassionate Hearts” are what you truly have.

Diane

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Dear Dr. Harris:

I write to express my deepest thanks to you for your professionalism, your attention to detail and, most of all, the kindness and compassion you showed me and my friend. You have made a very difficult time to be more bearable and I will be forever grateful to you.

Brent 

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Dr. Alicia Harris,

I just wanted to express my gratitude for your service on Tuesday. I could not have asked for a more peaceful passing for Samantha (unless it was on her own in her sleep). Your compassion and sincerity of the care you express was very comforting. I am so very sad to be without my constant companion but I am at peace with her transition. Thank you again for doing what you do. I will let all of my pet owning friends know of your service and I wanted you to know there is a new review posted on the “yelp” website.

Thank you so much,

Andrew & Martha

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Alicia,
Words cannot express how thankful I was to have you come last week. You made Storm’s passing something peaceful instead of something dramatic and scary. As pet owners we all know this day will one day come but you can never be ready for it. You were so kind and thoughtful and helped make his transition easier.

I had Storm since he was a kitten and he was my best friend and shadow as wherever I was, so was he for the past almost 16 years. I don’t think I could spoil or give anymore love to one little creature than I did to him. He had the best of everything. I find myself wanting to look for him in his usual spots and still cannot believe he is gone. It has been really hard for me to accept that. I am hopeful I will see him once again some day but for now I am still just so sad he is gone.

Thank you again for all that you did for us, I will forever be grateful.

I’m attaching some pictures of Storm so you can see how beautiful he really was.

All my best,

Roxanne

Chicago, IL

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Dear Alicia,

I am finally able to write to you without tears in my eyes to thank you for making one of the most difficult days of our lives bearable. Mallory is and will always be the love of my life. She was a rascal as a puppy, she ate our couch! But when she matured out of the rascally stage she was the most gentle, loving soul you would want to meet. I could go on and on with stories about her, I am only sorry that you did not get to meet her at a different time in her life.

You are such a loving, compassionate, serene person – you have a gift and Al and I are grateful that you have chosen this as your calling. I can only imagine all the other families that you have touched feel the same way. To meet families in this situation and setting and help them feel somewhat at ease with the difficult decision to let go of a loved one … I don’t know how you do it, but will be forever grateful.

I have attached one of my favorite pictures of Mal – she absolutely loved being out on the boat and swimming in the lake. She would get so excited when we prepared for a day on the lake she would jump in the car and not get out until we arrived at the dock! Silly baby thought we may leave her behind.

Thank you again Alicia –

All our best,

Laura & Al

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Hi Alicia,

Our family thanks you for your kind help with Simone’s passing. Your calmness, understanding and knowledge were impeccable during those difficult moments. We don’t know where we would be without your help, or the compassion Dr. Nelson and Dr. Duffy provided. I honestly would not want to have known she had cancer any sooner or later than I did, which was only this past Monday. When it comes to the passing of family, I do believe that choosing the time of passing reduces suffering and pain for all involved. The peace you bring is a blessing and we are glad we found you when we did.

Thank you,

The Prus Family

Chicago, IL

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Dr. Harris,

I cannot begin to thank you enough for the loving, caring and compassionate way you helped us with Misty! I am 70 and could not have gotten thru this without you. You were recommended by a relative that explained what a wonderful person you were and how you treated them and helped them thru their dealing with their sick pet. You were as good if not better than all the praise they had for you. God bless you and continued success in your practice.

Larry and Renee

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Dr. Harris,

I just wanted to thank you again for helping Fuffins. Your understanding and compassion was truly a blessing from God during this time. Although this was the most difficult decision I have had to make for one of my pets, I know in my heart it is what she would have wanted. I can’t thank you enough for helping her go in such a peaceful way in our home. I hope you don’t mind, but I included your website and services on my Facebook page. I wanted to make sure that my friends and family know there is a wonderful person out there that will help their pets go home. I’ve attached a photo of Fuffins….during her better days.

With much gratitude,

Julie & Family

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My cousin, Judi, just shared with me the compassionate care you provided for our beloved Maddie. Thank you for all you did. Your vocation is a calling and the world is fortunate to have you.

Frank, animal lover

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Dear Dr. Harris,

Thank you for helping us with Andy, and ultimately helping Andy pass in the most humane way possible. Thank you for helping me. I agonized about making that final decision, something Marge left mostly to me since I am the dog’s primary “mom”, I vowed to not let Andy suffer or enter a crisis period, you confirmed this to me without prompting. The weight I bore was enormous, he still acted vital and I could not imagine life without him, yet I knew we were on a very slippery slope (this became clear after sleep was being replaced by swallowing difficulties) That weight was greatly lifted when you volunteered the wisdom of not waiting till crisis was upon he & us. Thank you, Thank you.

My last weim, Zeke, was put down at home 12 yrs ago, … that experience left us with doubts & uneasiness on top of the normal pain of the process-these combined left a feeling of being somewhat traumatized. My fears of this happening again were quickly relieved the moment you walked in, met Andy, and began talking to us. Thank God…..and you.

Our hearts are heavy with grief, we miss Andy beyond words. I loved him with every cell in my body, he was a big person whom I had the privilege of taking care of. I/we are glad he was in your hands for his last days here.

Warm regards,

Denise & Marge

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Dr. Harris,

Dan and I would like to thank you for your expertise, your guidance, and most of all – your tender care in helping us get through one of the most difficult times of our lives. Our house is very empty without our Taylor. She was such a joy – everyday. Our family and friends have been sympathetic and supportive. Dan has installed an old-fashioned-looking lamp pole in our front yard which he has designated as a memorial to Taylor – the “light” of our lives. It was a pleasure meeting you, Alicia — and again, thank you.

With much respect and in friendship,

Dan and Pat

Aurora, IL

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Dear Doctor Harris, 

Thank you for making a very difficult, emotional experience – as easy as possible. We loved our dog and his passing was dignified and compassionate.

The Dobias Family

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Dr. Harris,

Now that Jerry and I have settled down to a life without our beloved Kadar, we both agreed to let you know how very impressed we were with your tender and efficient handling of our precious dog. You are a perfect match for your chosen profession. Everything about you speaks for quality and genuine caring. It is rare for someone so young as yourself to be able to handle the animals and the owners in their homes and at a most painful and awkward time. Home euthanasia is a needed service. You qualify to serve as the role model for the rest of the docs.

Thank you again for your loving services.

Barbara & Jerry

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Dear Alicia,

I just wanted to wish you a wonderful and happy Thanksgiving. I think of you often and continue to have nothing but joy in my heart for Hugo’s final moments on earth. In fact, I decided not to visit the cemetery yet because I don’t want anything to change how perfect the experience has been. Not that I expect anything to go wrong, but I guess I am at peace (and know that Hugo is too) and who can hope for more? If anyone is ever doubting if it’s the right time to say goodbye, please feel free to share my story of how it was about Hugo’s dignity, not what was convenient for us, and how well he hid his pain from us so that we didn’t realize until he received the sedative and his body returned to normal. I couldn’t have done this without you and you gave Hugo the greatest gift – to fall asleep in his own bed, in his own home, in the lap of the one who loved him most.

Your friend always,

Susan

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Dear Dr. Harris,

Thank you so much for the care, concern and compassion you showed when we had you put our beloved 21 year old Pumpkin to rest.

I wasn’t sure I could bear to be with her at the end but you were so kind and so gentle that the experience was a peaceful one.

Not only does your love of animals show in your eyes, your hands and your words, you are wonderful with humans, too.

Thank you again,

Barbara and Lee

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Dear Dr. Alicia Harris,

I know we already said thank you for helping us take care of Bosco but we want you to know just how much everything you did for him meant to us. That morning, Bosco was in a lot of pain and we didn’t want him to suffer any longer than he had to. You said there must have been an angel looking over him because you had a cancellation that same morning. I think you are an angel for everything you did for Bosco and what you continue to do for others. You eased Bosco’s pain without the added anxiety of going to the vet’s office. Having him in his own home for the euthanasia made a world of difference. Bosco seemed so at peace when he passed. We still miss him terribly and wish this never had to happen to him but since it did, we are extremely grateful that you were there for him and for us.

Sincerely,

Jill and Tom

Oswego, IL

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Dear Alicia,

I can’t thank you enough for what you did for Kai Noi, Me, and Subtle. Though I hurt tremendously from the loss, there is a part of me that is at peace that could only have come from such a powerful gift.

Deeply Grateful,

Ben 

Chicago, IL

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Dear Dr. Harris,

I want to thank you from the bottom of my heart for the wonderful care you gave to our beloved Max. You made what is normally a horrible experience very peaceful. I’ve told so many friends and family about your kind, gentle nature with Max and how nice it was for him to leave his family in that way. Also, thank you for his paw print – it has a very special place in the garden!

Sincerely,

Debbie and Steve